Foundation Level Communication Skills

Suitable to all those who work in healthcare or related areas of practice. Whist several of the facilitators have a background in oncology and end of life care, these study days are suitable for CNS’s, support staff, community workers, primary care colleagues, AHPs, Drs and Consultants. 

What to expect  

Combining facilitator delivered content, small groupwork, group simulated scenario, video presentation and time to discuss challenges to effective communication practice. Also covers reflection on our communication skills and building confidence in supporting effective communication in the workplace (with colleagues, carers or patients). 

Topics Covered

• Principles of good communication
• Consequences of poor communication in health care
• The patient experience of communication
• Listening skills and the importance of checking information
• Sharing good practice and difficult communication episodes

Prices

Cost of £150. University Hospitals Plymouth staff places will be funded by the Trust.

If you would like to attend a course or have further questions, please contact plh-tr.cancereducationhub@nhs.net